So the bike was due a service and I knew the rear pads needed changing so I thought I'd change pads myself, a nice easy job that I could manage. I tried to work out for a few days how to change them and I couldn't so when I booked the for a service the guy looked at the caliper and told me the rear wheel needs to be removed before they can be accessed. A bit strange and a silly design I thought, anyway took my bike for the service first thing Monday morning. The guy said would be ready around 2 in the afternoon.
Get's to the afternoon and I get a phone call, brilliant my bikes ready! Errr no!The guy tells me that someone has snapped an allen key or something in the nut and that it will take ages and cost me a lot of money because they will have to drill it out etc. Mmmm how the duck can that have happened because I haven't done it, no one else has touched the bike apart from them the last time it was serviced.
I kept calm and politely explained to him that myself or anyone else I know or have asked has touched the bike. So he started denying it. I then pointed out to him why would I come down and ask him to look at the bike if I knew I had knackerd it?
Anyway after I pointed this out to him he said "Let me get back to my mechanic and I'll have a word with him. In the mean time I had a look at the previous services sheet and it stated it needed a new brake caliper pin. Why didn't they put one on when they should of when servicing it? Because it was them that ducked it and the mechanic who did it didn't want a bollocking so he kept it quiet.
No wonder I couldn't work out how to change the pads! Anyway after not getting a phone call I phoned them and surprise surprise, we've managed to get it out. Telling me I'm lucky FFS! No your lucky you sorted it and stopped trying to blame me.
So for a service and to change the rear pads it took 5 days. 5 days of me using ducking taxis and public transport. Why did it take 5 days? Because in the whole of the UK they didn't stock a brake caliper pin and they had to ship it in from Japan.
I swear every single garage I have given custom to has ducked me over. I am sick to death of it now. This was a Yamaha dealer ffs.
I'm going to make sure there's nothing wrong with the bike next time it needs a service so they can't shaft me. £150 to change the oil and put a set of new pads on.