Jetty

Hi - Can anyone please help? I am after a Certificate of Conformity for my 2005 Yamaha TDM900 in order to export to France. Should I be able to get one from Yamaha UK, free of charge? They have yet to respond to my email of yesterday. I hear that people seem to have some trouble getting these Certificates that in reality shouldn't be necessary as they originate in a European country... Many thanks for any help that anyone can give me. Jetty