Hi Lee,
I know that insurance is a complicated business but it may help some if you could give a brief overview of some of the types of policies you do and any benefits.
For example; do you do multiple bike policies? Do your classic policies come with extras like recovery (just been recovered on one of my bikes)? do you do insurance on frame numbers for all of us working on imported, non UK registered, bikes?
Information like that would be of interest to me, at least.