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new "Drive-through" cash point machines in the UK

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Please note that with the arrival of the new "Drive-through" cash point machines in the UK, customers will be able to withdraw cash without leaving their vehicles. To enable users to use this new facility the following procedures have been drawn up.

Please read the procedure that applies to your own circumstances (i.e. MALE or FEMALE) and remember them for when you use the machine for the first time.

Male Procedure

1 Drive up to the cash machine.

2 Wind down your car window.

3 Insert card into machine and enter PIN

4 Enter amount of cash required and withdraw.

5 Remove card and receipt

6 Drive off

Female Procedure

1 Drive up to cash machine

2 Reverse back the required amount to align car window to machine

3 Re-start the stalled engine

4 wind down the window

5 Find handbag, remove all contents on the passenger seat to locate card

6 Locate make-up bag and check make-up in rear view mirror

7 Attempt to insert card into machine

8 Open car door to allow easier access to machine due to its excessive distance from the car

9 Insert card

10 Re-insert card the right way up

11 Re-enter handbag to find diary with your PIN written on the inside back page

12 Enter PIN

13 Press cancel and enter correct PIN

14 Enter amount of cash required

15 Re-check make up in rear view mirror

16 Retrieve cash and receipt

17 Empty handbag again to locate purse and place cash inside

18 Place receipt in back of cheque book

19 Check eyelashes in mirror

20 Drive forwards 2 metres

21 Reverse back to cash machine

22 Retrieve card

23 Re-empty hand bag, locate card holder, and place card into the slot provided

24 Restart stalled engine and pull off

25 Drive for 3 to 4 miles

26 Release hand brake

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