wheelie boy Posted January 22, 2007 Share Posted January 22, 2007 anyone else out there having problems with getting stuff they've ordered from hotbikebits.co.uk - they haven't delivered an order after 3 weeks despite the confirmation mail saying it will be with me in 3 days, the phone numbers they have on their website don't work and they don't reply to emails (even the 'contact us' link on the website gets no reply!). Scanning around the web, people have been having problems and reported them to trading standards as far back as mid December and yet you can still order (even now!) from their website and it will process your card payment!!!!!!). Be warned Link to comment Share on other sites More sharing options...
Moderator drewpy Posted January 22, 2007 Moderator Share Posted January 22, 2007 anyone else out there having problems with getting stuff they've ordered from hotbikebits.co.uk - they haven't delivered an order after 3 weeks despite the confirmation mail saying it will be with me in 3 days, the phone numbers they have on their website don't work and they don't reply to emails (even the 'contact us' link on the website gets no reply!). Scanning around the web, people have been having problems and reported them to trading standards as far back as mid December and yet you can still order (even now!) from their website and it will process your card payment!!!!!!). Be warned Noticed they have a link to MCN. I would contact them (MCN) as they won't want to be associated with a company like that, so they should be motivated to help you!! drewpy Link to comment Share on other sites More sharing options...
deenjay Posted January 22, 2007 Share Posted January 22, 2007 thanks for that thats one less company to deal with. Link to comment Share on other sites More sharing options...
Moderator mervin Posted January 23, 2007 Moderator Share Posted January 23, 2007 Anyone in leicester, go knock on thir door , Hotbikebits Limited Knights House Main Street Normanton le Heath Leicestershire LE67 2TB United Kingdom had the same problem with a firm in Rotheram called pro custom, a fellow aircooled club member living in rotheram went around to the address found a private house no inhabitants and a neighbour said he had not seen anyone in weeks Link to comment Share on other sites More sharing options...
Karen Posted January 5, 2008 Share Posted January 5, 2008 Hi Guys, old thread I know. But the lady friend orderded a set of oxford heated grips for me for chrissy and paypal took the money from the account but nothing. They dont answer emails or phone. Any ideas how to get money back from them ? it was a visa debit card. Link to comment Share on other sites More sharing options...
Moderator mervin Posted January 6, 2008 Moderator Share Posted January 6, 2008 Hi Guys, old thread I know. But the lady friend orderded a set of oxford heated grips for me for chrissy and paypal took the money from the account but nothing. They dont answer emails or phone. Any ideas how to get money back from them ? it was a visa debit card. first contact paypal they should sort it out for you if not conntact the bank but i have a feeling as paypal took the money from your card they are responsible in the first place and te bank would have to recover the money from paypal Merv Link to comment Share on other sites More sharing options...
Moderator drewpy Posted January 7, 2008 Moderator Share Posted January 7, 2008 Hi Guys, old thread I know. But the lady friend orderded a set of oxford heated grips for me for chrissy and paypal took the money from the account but nothing. They dont answer emails or phone. Any ideas how to get money back from them ? it was a visa debit card. quote their website SITE PROBLEM OVER CHRISTMAS. Between 26th December and 4th January this site was experiencing problems due to a server error. This has caused delays in responding to queries and processing orders for which we appologies. We aim to have all orders and queries fullfilled by 11th January. We would like to apologies for this delay Link to comment Share on other sites More sharing options...
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