Moderator DirtyDT Posted August 4, 2011 Moderator Share Posted August 4, 2011 Do we motorcyclists just expect bad service? After my bad experience with Hein Gericke I put this to one side and decided to get some parts for the old TS. Sent Crooks Classic Parts an email with the parts I was looking to price up using their online form. The name, part number and quantity of each part I wanted was all on there. Left my phone number and email. They have a good search facility on their site and the parts (bar one) all seemed to be in stock. I did this Friday. Left it Saturday as I presumed that they would be busy with walk in customers. Called them Monday and they took my name and said they would get back to me. Thursday now and I have not heard a thing. There was about £100 of parts for this order and having priced up the bits I would like to change I reckon about another £1000 from this type of outlet. I just wanted to know what you all thought so I started a poll. Link to comment Share on other sites More sharing options...
Moderator Airhead Posted August 4, 2011 Moderator Share Posted August 4, 2011 I would say option 2 mate but as it's a classic and crooks is your best option...youre stuffed mate, anyhow the bike is 35 years old or so...whats a few more days Link to comment Share on other sites More sharing options...
Moderator DirtyDT Posted August 4, 2011 Author Moderator Share Posted August 4, 2011 I would say option 2 mate but as it's a classic and crooks is your best option...youre stuffed mate, anyhow the bike is 35 years old or so...whats a few more days True. There is Robinsons Foundry and always CMSNL Link to comment Share on other sites More sharing options...
blackhat250 Posted August 4, 2011 Share Posted August 4, 2011 Aye d,dt " i find the uk sellers are slow at dispatching,,, i"v bought stuff from U.SA. Thialand / germany, and all parts are here within a week, On the other hand , i bought a chainsaw, from dumfries, [ local] over a week b4 it came,,, i was about to email them when it arrived , I think its the old british attitude,, coffee, breaks bank holidays, and early finnish on a Friday,, ,,,, just the Attitude that sunk the british Motor industry, and why were all riding Jap bikes to-day,,, Link to comment Share on other sites More sharing options...
Paulwhite Posted August 5, 2011 Share Posted August 5, 2011 I think its the old british attitude,, coffee, breaks , and early finnish on a Friday,, ,,,, why was i not told about this!!! Link to comment Share on other sites More sharing options...
Moderator DirtyDT Posted August 5, 2011 Author Moderator Share Posted August 5, 2011 Aye d,dt " i find the uk sellers are slow at dispatching,,, i"v bought stuff from U.SA. Thialand / germany, and all parts are here within a week, On the other hand , i bought a chainsaw, from dumfries, [ local] over a week b4 it came,,, i was about to email them when it arrived , I think its the old british attitude,, coffee, breaks bank holidays, and early finnish on a Friday,, ,,,, just the Attitude that sunk the british Motor industry, and why were all riding Jap bikes to-day,,, Too true Blackhat why was i not told about this!!! :lol: I emailed Robinsons Foundry last night with a part, parts list from my extensive spreadsheet of parts I am going to change. Got home from work early and there was a price list and ETA of all the parts. Checking the parts, one was a fiver more expensive, the rest were the same price with the exception of one. They had misread one part number. I emailed them back and popped out for half an hour. When I got in there was an updated parts list from them and advice about ordering. I ordered using their online system, which is a bit strange to be honest, and entered a code to get free postage. £97 lighter now and I will see what happens next. Given that these types of parts I am going to get are about a grand, it does pay to treat any potential customer well. Off to update the projects thread now. Link to comment Share on other sites More sharing options...
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