Hi Rayne,
do I understand from this you bought the bike 'out of your area' and then took it to a local dealer to fix it ? I could see some animosity from the repairing dealer ... I.E look after those (due to the hard times) who look after us then do the other shops repairs later as their customers may come back again & keep them going. It was true Yamaha pay the labour content to the the repairing dealer, and the job may produce income for that shop , but by the same token they would like to put their customers first (the guys who kept that shop running), if you take that repair space, take into account if the shop had gone under you would have had to transport the bike further for the repair to be effected and as I guess you know transport to a repairing agent is down to you ! But as I have done repairs as a non selling agent I found the customer tended to be a bit aloof and tbh if someone spent 4k on the bike with me I would pull the stops out to repair it the others will have to que so did you bike out of town ?
Regards Jim