timmo

I loved my XJR1300sp 5 happy years of grunting around with a big smile on my face, I sold it to keep a promise. The promise was a TZR 50 for my son. In May this year the small end bearing failed, the damage was severe but normal. One new barrel, head, piston, rings etc. When we called Doug Dearden Yamaha (Southampton) for prices of spare parts, we were told " we'll give you a price if we can do the work". We were on a tight budget so, bollocks to them! Now my little 6'4" son has a car, so, time to polish the TZR for sale. We need a coolant bottle lid and a pair of bar-ends, so off he trots to ParkRoad Powerbikes (Southampton), he's told that coolant lids come in a pack of 5 at £1.58 ea ex vat AND HE MUST BUY THE WHOLE PACK! £7.90 EX VAT! He's told bar-ends cost around £6-7, the invoice he brought home shows they've ordered "Grip over all" £16.84 ex vat. The total for todays fun filled trip to Yamaha £28.45 incl. He has paid for the parts so that they can be ordered and now I have to pay them a visit to see if I understand this. HAVE THEY LOST THEIR MINDS? Based on the level of service and competence, I guess I'll never ride another Yam again. So to all you dealers suffering in the financial crisis, behave like this and good riddance you lying cheating cowboys!